Contact Us

Complaints Procedure

You can lodge your enquiries or complaint through our Client Service Unit located at the entrance of the Ministry’s office building or by contacting us via:

The Client Service Unit
Second Floor of the Castle Building
Ministry of Monitoring and Evaluation
P. O Box 1627 Castle Osu
Accra

When lodging complaints, we would like you to:

  • Identify yourself
  • Be clear with why you are not satisfied
  • Indicate what you expect us to do
  • Keep a record of events
  • The Ministry will revert within 5 working days or if you feel that we have still not met the standards and/or timelines provided in this Charter, then:You may lodge your grievances at the Chief Director’s Office via
The Chief Director Ministry of Monitoring and Evaluation P. O Box 1627 Castle Osu Accra

Send Us A Mail

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    Main office

    Ministry of Monitoring and Evaluation P. O Box 1627 Castle Osu Accra. GPS GA-079-1158
    Phone: 0552795594